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Are there severe storms in the area? This may temporarily interfere with the signal.
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Check all the connections on the back of your receiver, starting with the SAT-IN connection, and make sure they're secure.
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If you can easily see your satellite dish, check to make sure that there's nothing blocking the line of sight from the dish to the sky.
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Press red reset button on receiver.
If you have tried all of these things and still are having trouble please create a new support ticket through our help desk. Creating a ticket is the fastest and easiest way to get help. Response time is typically within 24 hours.
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